E-Signature Help & FAQ

An electronic signature is a digital version of your handwritten signature. It allows you to sign documents electronically without printing, signing by hand, and scanning. Our e-signature service lets you type or draw your signature on documents.

Yes. Electronic signatures are legally binding and enforceable in the United States under the ESIGN Act (Electronic Signatures in Global and National Commerce Act) and UETA (Uniform Electronic Transactions Act). They are also recognized in most other countries. Our service provides a detailed certificate of completion that documents the signing process.

You can sign most business and personal documents electronically, including contracts, agreements, consent forms, NDAs, and more. However, certain documents like wills, trusts, family law documents, and court documents may require handwritten signatures depending on your jurisdiction.

Simply create an account or sign in, upload your PDF document, add the people who need to sign, place signature fields on the document, and send it out. Signatories will receive an email with a link to sign.

Yes, document owners need an account to upload and manage documents. However, signatories (the people you send documents to for signing) do NOT need an account - they can sign via the secure link sent to their email.

We offer a free trial that includes 1 envelope (one document to sign). This lets you try our service before committing to a subscription. The free trial is limited to one per email address.

An envelope is one document sent for signing. Each document you upload and send for signatures uses one envelope, regardless of how many people need to sign it.

We offer two subscription plans: Basic ($4.99/month for 25 envelopes) and Pro ($9.99/month for 100 envelopes). You also get 3 free envelopes with every form purchase from FindLegalForms.com. Subscribers also get access to premium features like templates, automatic reminders, and more.

Subscription envelopes are available during your billing period. Envelopes from form purchases are valid for 365 days from the date of purchase.

Basic subscribers get: automatic reminders, custom email messages, CC recipients, document expiration, and separate certificate download. Pro subscribers get all of that plus: document templates, tags for organization, and sequential signing. Free users get core features only.

When it's your turn to sign, you can either type your name (which will be converted to a signature style) or draw your signature using your mouse, touchpad, or finger on a touchscreen device.

Yes! Our signing experience is mobile-friendly. You can sign documents on any device with a web browser. For drawn signatures, you can use your finger to draw directly on the screen.

Once all signatories have signed, the document is marked as complete. Everyone receives an email with the final signed document attached, along with a separate certificate of completion that documents the entire signing process.

Yes. Signatories can decline to sign if they don't agree with the document. If anyone declines, the document is marked as terminated and the owner is notified.

Templates let you save a document with pre-placed signature fields that you can reuse. Perfect for documents you send frequently like NDAs, contracts, or consent forms. Create a template once, then use it to quickly generate new documents with the same field placement.

Go to Templates in your dashboard, click "Create Template", upload your PDF, define the signatory roles (e.g., "Owner", "Signer 1"), place signature fields for each role, and save. You can then use this template to create new documents with the fields already in place.

Creating a template does NOT use an envelope. Envelopes are only used when you create a document FROM a template and send it for signing.

Templates are a Pro-only feature. Basic subscribers and free users can upload and send documents, but cannot save or use templates. Upgrade to Pro to use templates.

Automatic reminders send email notifications to signatories who haven't signed yet. You can set reminders to go out after 3, 5, or 7 days. This is a subscriber-only feature.

Yes! Subscribers can set document expiration dates (1, 3, 5, 7, 14, 30, or 60 days). After the deadline, signatories can no longer access the signing link and the document is marked as expired.

Pro subscribers can use tags to organize documents. Create custom tags like "Contracts", "NDAs", or "Leases", then assign them to documents. You can filter your dashboard by tag to quickly find what you need. Basic subscribers do not have access to tags.

Yes. You can delete documents from your dashboard or from the document detail page. Deleted documents are permanently removed and cannot be recovered.

Sequential signing requires signatories to sign in a specific order. The first person signs, then the second person receives their invitation, and so on. This is useful for approval workflows where signatures need to follow a chain of command. Pro subscribers only.

Yes! When using sequential signing, you can check "I sign last" to receive your signing invitation only after all other signatories have signed. This is common for contracts where the company representative countersigns after the other party.

Yes, subscribers can add a personal message that appears in the invitation email sent to signatories. Great for adding context or instructions specific to the document.

Yes, subscribers can add CC recipients who will receive a copy of the completed, signed document. They don't sign, but they get notified when the document is complete. Useful for copying HR, legal, or other stakeholders.

Currently, we support PDF documents. If you have a Word document, please convert it to PDF before uploading.

Documents must be under 10MB in size. If your document is larger, try reducing the quality of any images or splitting it into multiple documents.

Documents are stored at our discretion. We do not guarantee any retention period. Download and save your signed documents promptly from your dashboard.

Yes. You can cancel a document at any time before it's fully signed. Click the "Cancel Document" button on the document status page. Note that cancelled documents still use an envelope.

We use measures designed to protect data in transmission and storage. We do not guarantee that documents or signing records will remain available or secure for any period. You should maintain your own copies of signed documents.

The certificate is a detailed record of the signing process. It includes the document ID, signing timestamps, IP addresses, and other audit information. It's attached to the completed document and can also be downloaded separately by subscribers.

Each signed document includes a certificate with a unique ID and QR code. You can verify the document by visiting our verification page and entering the certificate ID, or by scanning the QR code.

Click "Forgot password?" on the login page and enter your email address. You'll receive a link to reset your password.

You can cancel your subscription at any time from the subscription management page. Click your username in the header, select "Manage Subscription", and click "Cancel Subscription". You'll retain access to premium features until the end of your billing period.

Your documents remain accessible even after cancelling your subscription. You can still view, download, and manage existing documents. You just won't be able to use premium features or get new monthly envelopes.