Apology Letter for Customer Inconvenience

for Your State

This Apology Letter for Customer Inconvenience will apologize to a customer for inconvenience suffered due to a misprint in an ad. This letter can easily be tailored to fit your unique situation.

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This Apology Letter for Customer Inconvenience is from a company whose ad was mistakenly printed and cannot be honored to a loyal customer. This letter sets out the company's sincere apologies about the misprint and lets the customer know the price or quantity quoted in the ad was erroneous. It also encloses a coupon which can be used for the purchase of other merchandise. A well-written Apology Letter for Customer Inconvenience fosters goodwill and will ensure that your valued customers continue to purchase products from your business.

This Apology Letter for Customer Inconvenience includes the following:
  • Parties: Names of both the company and the customer;
  • Apology: Sends sincere apologies that the advertising was misleading and for any inconvenience suffered by the customer;
  • Patronage: Lets the customer know their patronage is appreciated and encloses a coupon for use to purchase any merchandise.

Protect yourself and your company by using our attorney-prepared forms.

This attorney-prepared packet contains:
  1. General Instructions
  2. Apology Letter for Customer Inconvenience
State Law Compliance: This form complies with the laws of all states
Number of Pages4
DimensionsDesigned for Letter Size (8.5" x 11")
EditableYes (.doc, .wpd and .rtf)
UsageUnlimited number of prints
Product number#32654
This is the content of the form and is provided for your convenience. It is not necessarily what the actual form looks like and does not include the information, instructions and other materials that come with the form you would purchase. An actual sample can also be viewed by clicking on the "Sample Form" near the top left of this page.






Customer Inconvenience Apology  Letter (Mistake in Ad)


This package contains:

1. Instructions & Checklist for Customer Inconvenience Apology Letter (Mistake in Ad)
2. Customer Inconvenience Apology Letter (Mistake in Ad)





Instructions & Checklist for
Customer Inconvenience Apology Letter (Mistake in Ad)
?   This package contains (1) Instructions & Checklist for Customer Inconvenience Apology Letter (Mistake in Ad); and (2) Customer Inconvenience Apology Letter (Mistake in Ad);


?   This form is designed to assist you in drafting an apology letter from a business to a customer for the inconvenience caused to a customer because of a mistake in an ad . It also includes a resolution section. With minor changes, this letter can also be used for other situations.


?   Be sure to include any “enclosures” mentioned in the letter. If there are no “enclosures” you may delete “Enclosure” from the bottom of the letter.


?   Be sure to sign the letter and to make a copy before sending it out. 


?   Bracketed instructions may be included on this form to assist you in completing it and should be removed before printing. Generally in Microsoft Word, you can click on the bracketed instruction and start typing.


?   These forms are not intended and are not a substitute for legal advice. These forms should only be a starting point for you and should not be used without consulting with an attorney first. An attorney should be consulted before negotiating any document with another party.


?   The purchase and use of these forms, is subject to the Disclaimers and Terms of Use found at findlegalforms.com.


[Your Company Name]
[Street Address]
[City, State  ZIP Code]
[phone number - optional]
[email address - optional]


May 19, 2009
[Name of Recipient]
[Title]
[Company Name]
[Street Address]
[City, State  ZIP Code]Dear [Name of Recipient]: We have always known that people see our ads but we did not know how many do so until the newspaper mistakenly listed the wrong price in our ad, We appreciate your understanding that we could possibly not honor the mistakenly typeset price. However, because of your inconvenience we are enclosing a coupon for [PERCENT NUMBER] percent off any merchandise in stock. This coupon is valid until [VALID UNTIL DATE] and can even be used on already discounted items.We appreciate your past patronage and hope that you will continue to be our customer for many years to come.
Sincerely,
[Your Name]
[Title if any or delete if none]
Enclosure

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