Better Business Bureau Letter

for Your State

This Better Business Bureau Letter is designed to assist a customer in drafting a letter to the BBB regarding the business practices of a company. This letter sets out specific details regarding the company, the defective products or services and company's response to the customer's complaint.

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For Immediate Download

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This Better Business Bureau Letter will assist in compiling a letter of complaint to the Bureau regarding a company’s products or services. This letter sets out the specific product or service, the company’s name, description of the defects and the company’s response to customer’s complaint. It also states that due to the company’s reaction to the problem, customer feels that the Better Business Bureau should be given notice. It is imperative that this type of letter be memorialized in writing.

This Better Business Bureau Complaint Letter includes the following:
  • Product/Service/Company: The name of the product or service, identity of the company and the specific defects or problems;
  • Response: Sets forth that company was contacted regarding the issues and the response the company gave;
  • Complaint: Sets out that customer feels the Better Business Bureau should be alerted to the problem.

Protect your rights by using our attorney-prepared forms.

This attorney-prepared packet contains:
  1. Better Business Bureau Letter
State Law Compliance: This form complies with the laws of all states
Number of Pages2
DimensionsDesigned for Letter Size (8.5" x 11")
EditableYes (.doc, .wpd and .rtf)
UsageUnlimited number of prints
Product number#28081
This is the content of the form and is provided for your convenience. It is not necessarily what the actual form looks like and does not include the information, instructions and other materials that come with the form you would purchase. An actual sample can also be viewed by clicking on the "Sample Form" near the top left of this page.
Complaint to Better Business Bureau - Letter

q   This form is designed to assist you in drafting a letter to your Better Business Bureau regarding the business practices of a company you have dealt with.  To find your local Better Business Bureau, you can visit
q   Bracketed instructions may be included on this form to assist you in completing it and should be removed before printing.

q    This form is not intended and is not a substitute for legal advice. This form should only be a starting point for you and should not be used without first consulting with an attorney.  An attorney should be consulted before negotiating any document with another party.

q    The purchase and use of this form is subject to the “Terms and Conditions” found at


                  [Your Name]
                  [Address Line 1]
                  [Address Line 2]
                  [City, State, ZIP]

[Addressees Name]
[Address Line 1]
[Address Line 2]
[City, State, ZIP]

Dear [Name]:

I recently purchased  (name of product or service)    from _(insert company name)_____.    (Describe defect or problem with product/service)                                                                                                     .

I contacted the company to inform them of this problem.  Their response was   (describe companys response)                                                                          .

Due to the companys reaction to this matter, I felt it necessary to report this situation to your organization in the hopes that it may bring the business practices of  (name of company)      to light.  Please let me know if there is any additional information I can provide that will help you to review or address this matter.

Thank you for your attention.  


[Printed name]

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