• Meeting Confirmation Letter

  This Meeting Confirmation Letter will confirm the date, time and location of a meeting. The letter also confirms who will be present at the...

Customizable business letters to acknowledge customer complaints, orders, product exchanges, requests for returns and more.

• Acknowledgement of Merchandise Returned for Repair

  This Acknowledgment of Merchandise Returned for Repair letter informs a customer that a broken product was received for repair or replacemen...

• Acknowledgment of Customer Complaint (information needed)

  This Acknowledgment of Customer Complaint is for use when investigating a customer's complaint and more information is necessary. This lett...

• Acknowledgment of Customer Complaint (investigation proceeding)

  This Acknowledgment of Customer Complaint is for use when the investigation of the complaint is ongoing. This letter sets out a brief descr...

• Order Acknowledgment Letter

  This Order Acknowledgment Letter confirms a customer's order and gives a date when the order will be shipped. It can be easily be customize...

• Product Exchange Acknowledgement

  This Product Exchange Acknowledgment letter is to customer and confirms receipt of a product they have returned and the request to exchange...

Model letters used to make various announcements, such as price reduction, price increase, new business, change of business name, lay-offs, promotions, and more.

• Appointment Announcement Letter

  This Appointment Announcement Letter is from an employer to announce that an employee has been appointed to a new or different position. Th...

• Business Address Announcement Letter

  This Business Address Announcement Letter will effectively give your customers your change of address. It can be tailored for either a smal...

• Lay-off Announcement Letter

  This Lay-off Announcement Letter is used by an employer to inform an employee they are being laid-off. It is imperative that this letter co...

• New Company Announcement Letter

  This New Company Announcement Letter will let prospective clients and customers know that a former employee of a known company has started a...

• Price Increase Announcement Letter

  This Price Increase Announcement Letter will inform your customers that the price of a product or service will increase. This letter sets o...

• Price Reduction Announcement Letter

  This Price Reduction Letter will announce to a company's customers that the company is reducing the prices on its products. This letter set...

• Retirement Announcement

  This Retirement Announcement Letter will serve as formal announcement of an employee's retirement. This letter spells out sincere wishes on...

• Sales Contest Announcement

  This Sales Contest Announcement is used by a company when announcing a contest for their sales staff. This letter sets out the details of t...

• Store - Office Closing Announcement Letter

  This Store/Office Closing Announcement Letter is formal announcement that a location will be closed. It sets out the effective date of the...

• Training Session Announcement

  This Training Session Announcement will give your employees notification of a training session. This letter sets out the location, date and...

Letters include apologies for a rude employee, billing error, defective product and missed deadlines and appointments.

• Apology Letter for Bad Service

  This Apology Letter for Bad Service is used when a customer has received bad service and has complained to a company. This letter contains...

• Apology Letter for Customer Inconvenience

  This Apology Letter for Customer Inconvenience will apologize to a customer for inconvenience suffered due to a misprint in an ad. This let...

• Apology for Billing Error Letter

  This Apology for Billing Letter is from a company or individual who has billed a customer in error. This letter issues an apology and also...

• Apology for Delay of Refund

  This Apology for Delay of Refund is to a customer who is unhappy that a refund has not been received. This letter thanks the customer for t...

• Apology for Rude Employee Letter

  This Apology for Rude Employee Letter is sent by a company to a customer who experienced rude treatment from a company employee. This lette...

• Apology for Shipping Problem Letter

  This Apology for Shipping Problem is sent by a company to a customer who has experienced a problem with a shipment. This form sets out the...

• Apology for not Crediting Payment

  This Apology for Not Crediting Payment sends sincere apologies to a customer who made a timely payment which was not credited. This letter...

• Apology for not Returning Phone Call

  This Apology for Not Returning Phone Call sends sincere apologies to a customer or client who has tried unsuccessfully to reach you by phone...

• Apology to Customer after Cancellation of Order

  This Apology to Customer After Cancellation of Order is to a customer who cancelled an order due to the behavior of a company representative...

• Damaged Property Apology Letter

  This Damaged Property Apology Letter is to a landlord or property owner whose property has been damaged. This letter sets out a sincere apo...

• Defective Product Apology Letter

  This Defective Product Apology Letter extends sincere apologies to a customer who received a defective or incomplete product. This letter ca...

• Delayed Merchandise Apology Letter

  This Delayed Merchandise Apology Letter sends a sincere apology to a customer whose order has been delayed. It sets out specific reasons wh...

• Delayed Order Apology Letter

  This Delayed Order Apology Letter will extend an apology to a customer whose order was delayed. This letter sets out the revised shipping d...

• Late Payment Apology Letter

  This Late Payment Apology Letter is used when sending a payment which is past the due date. This letter sets out the amount of payment, the...

• Late to an Appointment Apology Letter

  This Late to an Appointment Apology Letter sends sincere apologies for being late to a scheduled appointment. This letter can easily be cus...

• Missed Appointment Apology Letter

  This Missed Appointment Apology Letter sets out a sincere apology if you miss a scheduled appointment. This letter can be tailored to fit y...

• Missed Deadline Apology Letter

  This Missed Deadline Apology Letter sets out a sincere apology if you have missed a deadline. This letter can be easily tailored to meet yo...

• Accept Invitation to Join Chamber of Commerce

  This Accept Invite to Chamber of Commerce letter courteously accepts an invitation to join the organization. This letter can easily be adapt...

• Chamber of Commerce Event Invitation

  This Chamber of Commerce Event Invitation will formally invite a person to a chamber-sponsored event. This invitation sets out the date, tim...

• Refusal to Join Chamber of Commerce

  Refusal to Join Chamber of Commerce letter which sets out reasons why it is not beneficial to join the chamber at the present time. This co...

• Solicitation to Join Chamber of Commerce

  This Solicitation to Join Chamber of Commerce Letter is beneficial to both parties and explains the benefits of membership in your area's Ch...

For use in situations concerning the collection of money from customers, credit issues and more.

• Acknowledgement of Overdue Balance Payment

  This Acknowledgement of Overdue Balance Payment is used to inform a customer that an overdue payment was received and that account privilege...

• Aggressive Action Collection Letter

  This Aggressive Action Collection Letter is for use to inform a debtor that legal action is imminent. It sets out the current balance on th...

• Bankruptcy Notice Letter to Creditors

  This Bankruptcy Notice Letter to Creditors will effectively notify your creditors that your business has filed for bankruptcy protection. T...

• Bankruptcy Status Request

  This Bankruptcy Status Request will effectively request a status regarding a debtor's bankruptcy case. This status letter can easily be tai...

• Business Credit Request Letter

  Business Credit Request Letter for use when requesting credit from another company. This letter sets out the reason for the credit request...

• Collection Letter for Delinquent Account

  This Collection Letter for Delinquent Account is used to inform a customer or client that their account is past due. This letter sets out t...

• Collection Letter with Personal Appeal

  This Collection Letter with Personal Appeal is used when personally appealing to a customer or client to pay a past due account. This lette...

• Credit Extension to a Past Due Customer

  This Credit Extension to a Past Due Customer is a personalized letter to a customer whose account is past due. It sets out the past due amo...

• Credit to Account Notice Letter

  This Credit to Account Notice Letter will inform a customer that he or she has overpaid an invoice. It also informs the customer that this...

• Customer Demand for Refund

  This Customer Demand for Refund will assist a customer in demanding a refund from a company where a defective product or service was purchas...

• Deliveries Held Until Past Due Balance Paid

  This Deliveries Held Until Past Due Balance Paid letter informs a customer that deliveries will be held until their account is paid. This l...

• Deny a Payment Extension Request

  Deny a Payment Extension Request will inform a debtor that their request for a payment extension is denied. This letter can easily be tailo...

• Discount Offer for Speedy Payments

  This Discount Offer for Speedy Payments extends a discount to valued customers who make payments by a specific due date. This letter lets y...

• Duplicate Payment Refund Letter

  This Duplicate Payment Refund Letter will inform a customer that a duplicate payment has been made on an account. This letter sets out the...

• Establishing Credit Terms Letter

  This Establishing Credit Terms Letter will confirm the exact terms of a credit relationship between two companies. This letter can easily be...

• Inquiry about Business Credit Card Letter

  This Inquiry About Business Credit Card will assist your company in making a decision about obtaining company cards for your employees. Thi...

• Inquiry about Terms of Credit

  This Inquiry About Terms of Credit is from a company who intends to purchase large quantities of goods or services from a supplier. This le...

• Missing Payment Letter

  This Missing Payment Letter will inform a customer that their check was missing or unsigned when a payment was made. This letter can be eas...

• Notification Letter that Payment will be Late

  This Notification Letter That Payment Will Be Late will serve as a written record that a payment will not be made on time. This letter can...

• Overcharge Refund Letter

  This Overcharge Refund Letter is used by a company to issue a refund to a customer. This letter sets out the correct amount of the invoice,...

• Overpayment of Invoice Letter

  This Overpayment of Invoice Letter is to a customer who has overpaid an invoice. This letter sets out the amount of customer's payment, inv...

• Partial Payment to Creditor Letter

  This Partial Payment to Creditor Letter will inform a creditor that a partial payment will be made on an account. This letter can easily be...

• Past Due Account Reminder

  This Past Due Account Reminder is a reminder from a creditor that an account is past due and outstanding. This letter will serve as a writt...

• Payment Plan Proposal Letter

  This Payment Plan Proposal Letter will assist an individual in setting up a payment plan with a creditor. This letter sets out the reasons...

• Request for Increase to Credit Limit

  This Request for Increase to Credit Limit is a written request to a bank or financial institution asking that a business credit limit be inc...

• Request to be added as Creditor

  This Request to be Added as Creditor will effectively ask that you be added as a creditor in a bankruptcy filing. This request sets out the...

• Returned Check Letter Kit

  Returned Check Letter Kit containing a collection of three letters for use when informing a customer about a returned check. These letters...

• Underpayment of Invoice Letter

  This Underpayment of Invoice Letter is from a company to a customer who has underpaid an invoice. This letter sets out the amount the custo...

• Better Business Bureau Letter

  This Better Business Bureau Letter is designed to assist a customer in drafting a letter to the BBB regarding the business practices of a co...

• Check Error Complaint Letter

  This Check Error Complaint Letter is used by a company or individual who has received a check in an incorrect amount. This letter sets out...

• Shipping Error Complaint Letter

  Shipping Error Complaint Letter to a company who has erroneously shipped the wrong items to the customer. This letter sets out the details...

Sample confirmation letters for use in confirming orders, appointments, meetings, resignations, transfers and more.

• Confirmation of Salary Increase

  This Confirmation of Salary Increase is used to inform an employee that he or she has been given a salary increase. This letter thanks the...

• Resignation Confirmation Letter

  This Resignation Confirmation Letter will confirm that you have received an employee's resignation and sets out the procedures for exit from...

• Transfer or Promotion Confirmation

  This Transfer or Promotion Confirmation letter will serve as written confirmation of an employee's promotion and transfer. This confirmatio...

Letters covering a variety of contract related correspondence including agreement confirmation letters, bid acceptance or rejection letters, proposal approval letters and more.

• Agreement Confirmation Letter

  This Agreement Confirmation Letter will confirm that an agreement has been reached and that final documents are ready for signing. A well-w...

• Authorization to Perform Work Letter

  This Authorization to Perform Work Letter will give an individual, such as a contractor, the authorization to hire others to perform work on...

• Bid Acceptance Letter

  This Bid Acceptance Letter will notify an individual or company that their bid for a certain job or project has been accepted. This letter...

• Bid Rejection Letter

  This Bid Rejection Letter is written clarification that a project bid was not accepted. This letter sets out the date of the bid and that t...

• Bid on Project Letter

  This Bid on Project Letter sets out the specifics of a project bid. This bid contains the name of the customer, location of the project, de...

• Contract Details Confirmation Letter

  This Contract Details Confirmation Letter will effectively set out detailed terms of a contract before it it finalized. This letter can eas...

• Proposal Approval Letter

  This Proposal Approval Letter is sent to an individual or company who has submitted a written proposal and gives the sender's approval of th...

• Request for Bid Acknowledgement Letter

  This Request for Bid Acknowledgement Letter acknowledges receipt of a letter requesting a project bid. This letter can easily be tailored t...

• Request for Bid on Project Letter

  This Request for Bid on Project Letter formally requests that a company or individual place a bid on a specific project. This letter can ea...

• Terms of Agreement Confirmation Letter

  This Terms of Agreement Confirmation Letter will confirm the terms of an oral agreement in writing. This letter sets forth a brief summary...

• Notification of Missed Appointment

  This Notification of Missed Appointment is used to inform an individual that they missed a scheduled home appointment. This letter can be e...

• Recommend Against a Repair

  This Recommend Against Repair letter gives the consumer an informed opinion regarding the cost of repair versus cost to replace a broken pro...

• Refusal to Accept Late Return of Merchandise

  This Refusal to Accept Late Return of Merchandise informs a customer that merchandise was returned too late in order to receive a refund. T...

• Service Scheduling Request Letter

  Service Scheduling Request Letter which can easily be tailored to fit your unique needs. This letter contains the name of the customer and...

• Shipping Notification Letter

  This Shipping Notification Letter gives a customer notification that his or her order has been shipped. This letter can be tailored to fit...

• Subscription Renewal Offer

  Subscription Renewal Letter for use when offering a special renewal offer to a subscriber whose subscription has lapsed. This letter can ea...

• Business Relationship Termination Letter

  This Business Relationship Termination Letter is for use when ending a business relationship with a company or an individual. This letter s...

• Letter Demanding Future Payments Be Made By Certified Check

  Letter Demanding that Future Payments be Made by Certified Check will notify your customers of a change in payment policy. This letter sets...

• Order Cancellation Letter

  This Order Cancellation Letter effectively cancels an order because of a company's inability to deliver in a timely manner. This letter can...

Letters used to make various requests and inquiries such as a request to replace a defective product or inquire about office space.

• Defective Product Replacement Request

  This Defective Product Replacement Request will effectively ask a company to replace a defective product rather than issue a refund. This l...

• Fundraiser Invitation

  This Fundraiser Invitation cordially invites a guest to a fundraising event. It sets out the date, time and location of the charitable even...

• Fundraising Request

  This Fundraising Request Letter invites an individual or company to partner with an organization in a fundraising effort. This letter sets...

• Inquiry about Business Credit Card Letter

  This Inquiry About Business Credit Card will assist your company in making a decision about obtaining company cards for your employees. Thi...

• Inquiry about Leasing Office Space

  This Inquiry About Leasing Office Space is for use by a company seeking a specific location for an office. This letter can be easily modifi...

• Inquiry about Quantity Discount

  Inquiry About Quantity Discount Letter for use when requesting a bulk discount rate from a new supplier. This attorney-prepared letter can...

• Inquiry about Terms of Credit

  This Inquiry About Terms of Credit is from a company who intends to purchase large quantities of goods or services from a supplier. This le...

• Inquiry about a Vehicle Lease

  This Inquiry About a Vehicle Lease is from a prospective customer to a leasing company and requests that detailed information be sent about...

• Inquiry to Bank about Status of Loan or Credit Application

  This Inquiry to Bank About Status of Loan or Credit Application effectively requests the status of a loan. This letter can easily be adapte...

• Insurance Company Error Letter

  This Insurance Company Error Letter is for use when informing an insurance company about incorrect information within an insured's policy....

• Itemized Charges Request Letter

  This Itemized Charges Request Letter effectively requests that a statement for a job or project be set out in an itemized format. This lett...

• Letter To Former Owner of Used Car

  This Letter to Former Owner of Used Car is used when seeking assistance about problems you are experiencing with a used vehicle. This lette...

• Office Equipment Lease Inquiry Letter

  This Office Equipment Lease Inquiry Letter will effectively request a company to provide information about leasing office equipment. This l...

• Probate Status Request

  This Probate Status Request effectively asks for the status of a probate matter. This letter sets out the name of the deceased and the date...

• Request for Repair under Warranty

  This Request for Repair Under Warranty is for use when repairs are necessary while a product, such as an appliance or motor vehicle, is stil...

• Speaker Invitation Letter

  This Speaker Invitation Letter extends an invite to an individual to speak at an event. This invitation gives the details of the event and...

Various sales and marketing letters for use by a business in a variety of situations such as when offering discounts, when contacting new clients or when announcing price increases or reductions.

• Customer Follow Up Letter

  This Customer Follow-Up Letter will inform a customer that the company has new products which will complement and enhance the products they...

• Customer Misunderstanding Letter

  Customer Misunderstanding Letter is to a customer who has concerns or has misunderstood a company's policy or advertising. This letter can...

• Discount Offer for Speedy Payments

  This Discount Offer for Speedy Payments extends a discount to valued customers who make payments by a specific due date. This letter lets y...

• New Client Introductory Letter

  This New Client Introductory Letter will introduce your company and its services to a new client. It will also set the tone for a pleasant...

• New Company Announcement Letter

  This New Company Announcement Letter will let prospective clients and customers know that a former employee of a known company has started a...

• New Customer Follow Up Letter

  This New Customer Follow-Up Letter is sent to a prospective customer after an initial meeting. This letter thanks the customer for allowing...

• New Customer Thank you Letter

  This New Customer Thank You Letter will thank a customer for the opportunity to do business with them. This letter can easily be tailored t...

• Not Responsible for Problem Letter

  This Not Responsible for Problem Letter will effectively inform a customer that late delivery of a product was beyond a company's control....

• Price Increase Announcement Letter

  This Price Increase Announcement Letter will inform your customers that the price of a product or service will increase. This letter sets o...

• Price Reduction Announcement Letter

  This Price Reduction Letter will announce to a company's customers that the company is reducing the prices on its products. This letter set...

• Product Information Request

  This Product Information Letter is to a company requesting further information about their products. This letter can easily be customized t...

• Product Lost in Transit Notification Letter

  This Product Lost in Transit Letter will effectively let a customer know that a product which was returned by carrier has not been received....

• Request for Inclusion on Website

  This Request for Inclusion on Website sets out why it would be beneficial to link your company's website to another. This letter can easily...

• Sale Announcement Letter

  This Sale Announcement Letter will announce that an exciting sale is scheduled for your preferred customers. This letter is perfect for a s...

• Sales Thank You Letter

  This Sales Thank You Letter sends sincere thanks to a customer for a recent purchase. This letter can easily be modeled to meet your needs....

• Special Order Offer Letter

  Special Order Offer Letter which offers to special order an out-of-stock item for a customer. This letter can be tailored to fit your uniqu...

• Strategic Alliance Offer

  This Strategic Alliance Offer is from one business person to another proposing that the parties ally together in order to promote their busi...

• Strategic Alliance Offer Follow-up

  A Strategic Alliance Offer Follow-Up Letter follows an initial letter regarding the alliance of two companies in order to remain competitive...

• Strategic Alliance Thank-You Letter

  This Strategic Alliance Thank You Letter sends sincere thanks to a company or individual who has agreed to an alliance. This letter can be...

• Thank You Letter for Purchase

  Thank You Letter for Purchase which extends sincere gratitude to a customer for their purchase. This letter can be customized to fit your n...

• Thank You Letter to Supplier or Vendor

  Thank You Letter to Supplier or Vendor which extends sincere thanks for assistance and understanding during a difficult time. This letter c...

• Thank You for Customer Referral

  Thank You for Customer Referral Letter sends sincere gratitude to a customer who has referred another. These letters can easily be tailored...

• Hospitality Thank You Letter

  This Hospitality Thank You Letter will let someone know you truly appreciated their thoughtfulness and hospitality. It can be used to thank...

• New Customer Thank you Letter

  This New Customer Thank You Letter will thank a customer for the opportunity to do business with them. This letter can easily be tailored t...

• Payment Thank You Letter

  This Payment Thank You Letter conveys your thanks to a customer for a recent payment. This upbeat letter can easily be customized to fit yo...

• Philanthropic Contribution Thank You Letter

  This Philanthropic Contribution Thank You Letter will give sincere thanks to a company or individual who has made a generous donation. This...

• Sales Thank You Letter

  This Sales Thank You Letter sends sincere thanks to a customer for a recent purchase. This letter can easily be modeled to meet your needs....

• Thank You Letter to Supplier or Vendor

  Thank You Letter to Supplier or Vendor which extends sincere thanks for assistance and understanding during a difficult time. This letter c...